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Preliminary Fix for Windows Crashing While Printing

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Microsoft has come up with a workaround to ensure that Windows 10 no longer crashes when you try to use specific network printers.


The problem surfaced last week after updates sent out during Patch Tuesday. As a result, some users got the error “APC_INDEX_MISMATCH” during a blue crash screen (BSOD).

The problems surfaced with network printers from Ricoh, Kyocera and Dymo, among others.

Microsoft confirms the problem with Bleeping Computer. Next week, the company promises a solution but is already presenting a provisional way to remedy the problem.

This includes removing a driver for universal printing. The company also has a video demonstrating the technical explanation.

An alternative solution is to remove the Patch Tuesday updates again, but that involves security risks.

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